Aachen Ladepunkt: Hampton by Hilton – 22 kW für Elektroauto

Context:
I needed to renew my Dutch passport in Heerlen, and Aachen seemed like a good "base" to do that and some regional sightseeing.

The Hampton Aachen had a great location away from the bustle of the city center. There was ample public parking (free) directly outside the hotel should you be coming by car. But hotel parking is possible for a fee.

It's easy to get on the highway when you want to get to the Netherlands or Belgium.

Check-in/Lobby:
Check-in was smooth, and the staff at the reception were absolutely lovely. The young man explained all the "need-to-know" things like breakfast, room cleaning, payment/credit card hold, and late checkout.

The lobby had a lot of seating available as well as a bar for you to get some snacks and refreshments. There's also a business corner if you wanted to do some work on your laptop.

There are two elevators that were very fast, so you don't have to wait forever even if they're in demand. You need to tap your card on the sensor to access your floor, which was a great security feature.

The rooms:
The rooms were nice, with a great AC system. This was especially relevant because we had just had a heatwave in Germany. Our rooms had a view towards the back, facing the residential area behind the hotel, so it was quiet.

There was a desk as well as a chair with a footstool/ottoman, making it very comfortable for our daughter to hang out in our room with us (she had her own room next door).

There was a kettle with free coffee and tea in case you wanted a warm drink.

The bathroom was bright. Water pressure was great in the shower. Soap, shampoo, etc., as well as a hairdryer, were all provided.

No minibar/fridge in the room.

Breakfast:
The breakfast buffet was varied and changed every day, so you're not just getting the same selection. It was a nice blend of US and continental breakfast, so there's definitely something for everyone. There's juice, coffee, tea, milk, vegan milk, and water options.

Small negative points:
The minus star for the room was because it wasn't as clean as we would have liked it to be. For example, we wiped down the desk with a wet wipe, and it was almost black with dirt and dust.

On the side of the closet, there's a pane of glass, and the child who was in the room before us put their feet on it, and the footprints were still there.

We didn't bring this to the attention of the hotel staff and just cleaned it on our own.

Another reason for the minus star is that there was no minibar in the room itself, as I mentioned above. We were aware of it before we came, but it's something that would have been really nice since I have medication that has to be kept cool.

The reception kept my medication for me in their fridge downstairs, but in case of an emergency, it would have been better to have it in the room with me. It would be nice to have the option to have a minibar on demand. So, you could request it so it's plugged in and ready in your room when you arrive. That way they're not just by default in a room using electricity.

However, these aren't huge red flags because the service at the hotel really exceeded all our expectations. Especially the kind woman with the short hair from Bayern who worked reception in the evenings from 24.07 to 27.07.26. Thank you for everything! If we're ever in Aachen again, we will definitely be staying here.

One comment I'd still like to make:
My family felt VERY sorry for the staff who had breakfast duty because they have to deal with adults who cannot seem to take food without spilling or leave their tables a COMPLETE disaster. Food on the table, on the floor, plates with uneaten food, and not caring about the staff who have to clean up the mess. It's like they were animals on a farm eating from the buffet. If you can't behave, please stay at home.

Excellent breakfast unlike what we have in the U.S. Plenty of free street parking, parking garage fills up pretty fast.

The rooms are a bit rough around the edges – scuff marks on the walls, shower floor looked a bit used – but other than that the hotel is great. Super friendly, multi-lingual staff, great location to the 51 bus that takes you right to the city center.

Sehr tolles Hotel. Zimmer sind modern,gemütlich und sauber.
Personal super freundlich.
Die Hotellobby geht in den Frühstücksraum über. Sehr schön und modern gestaltet. Frühstück war richtig gut. Tolles Angebot und sehr lecker. Wir kommen gerne wieder.